Effective Date: January 1, 2022
At Customer Service Center (New Star Refrigeration), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website customerservicecenter.net.in or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Details: Name, mobile number, email, address
Device Details: IP address, browser, location
Service Requests: Appliance type, preferred time slot, issues reported
2. How We Use Your Information
We use your data to:
Provide and manage repair & maintenance services
Contact you for scheduling and updates
Improve our customer support and website
Send service-related reminders or offers (with your consent)
3. Information Sharing
We do not sell or share your information with third parties except:
With assigned technicians to fulfill your service request
If required by law enforcement or government orders
4. Data Security
We use secure technologies and procedures to protect your personal information against loss, misuse, or unauthorized access.
5. Cookies & Tracking
We may use cookies to understand user behavior and improve site experience. You can manage or block cookies in your browser settings.
6. Your Rights
You can:
Request correction or deletion of your data
Opt out of promotional communications anytime
7. Third-Party Links
External links on our site are not covered by this policy. Please check their privacy terms separately.
8. Contact Us
For any questions regarding this Privacy Policy, please contact us:
📧 Email: info@customercareservice.co.in
📞 Phone: 8825390268 / 9955337648
